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Why is ScrollFX now blank?
Why is ScrollFX blank? It's neither visible on the my site or Widgetbox dashboard anymore. ScrollFX isnt visible to my friend either.
My blog is www.marionbartoli.blog.co.uk
My blog is www.marionbartoli.blog.co.uk
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Hey there,
The Developer's site is down, so the SWF can't load. We've contact them and they need to smooth things over with the company that hosts the file, and then we'll be back in business!
The company says
this answers the question
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Inappropriate?Hey there,
The Developer's site is down, so the SWF can't load. We've contact them and they need to smooth things over with the company that hosts the file, and then we'll be back in business!
The company says
this answers the question
1 Comment Add a comment
This answers the question
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Ok, thanks for your prompt reply. -
Inappropriate?Hi again, I am having another problem with this Widget.
I have repeatedly attempted to edit text in ScrollFX and publish the changes made to the Widget content. But each time I do so the previous text just remains in the scroller, (but not in the text editor).
I have tried clearing cache and form data in my browser. Still no success. I have even tried removing and deleting the Wideget, and make a new ScrollFX, still the same.
This problem has been occuring for over a week. -
Inappropriate?Hey SuperMarion,
If you send me a link where I can see this widget, I can take a better look.
Thanks,
Dave
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Inappropriate?Hi This is the permalink;
http://www.widgetbox.com/widget/scrol...
The widget is placed on http://marionbartoli.blog.co.uk
Thank you -
Inappropriate?Cool. So right now, your text is:
LINZ: Marion Bartoli v Ai Sugiyama (Tues)
and what are you trying to change this text to? -
Inappropriate?LINZ: Marion Bartoli v Ai Sugiyama (Tues. Afternoon Session)
I edit the widget sometimes several times a day.
Sometimes it will publish the text if I click the Publish button about 5 of 10 ten times quickly. -
Inappropriate?Hey Marion,
It looks like the issue may be with the "." in the content. We're looking into where that period is choking (on our end or the developer's end), but in the meantime, it seems to be working properly if you omit that character. -
Inappropriate?Hello
The problem persists today even if I dont use the "." punctuation symbol.
Thanks for working on this problem. -
Inappropriate?hey marion,
we found it and we're working on the issue. thanks! -
Inappropriate?Hello again, are we any closer to resolving the difficulty with this widget? Unfortunately fhe problem still persists for me.
Thanks -
Inappropriate?Hi this widget is blank again. And has been so for more than 12 hours. Cleared cache etc. No joy.
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Inappropriate?I see the widget returns the message 'Unavailable' in the settings menu
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Inappropriate?The widget being listed as unavailable is just due to it being delisted from our gallery, which could be due to it not working or for ad compliance.
I'm guessing that their site's down again, but I'm confirming that now.
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Inappropriate?That's a shame. Great widget when it works. Thanks for your reply.
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Inappropriate?Hi is there any indication of when this widget will be back in operation?
Thanks. -
Inappropriate?I haven't heard anything from the developer, but that's pretty normal. You'd need to contact the developer to see if they'll be resolving their hosting issues.
2 Comments Add a comment
This answers the question
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Is the ScrollFX widget permanently broken. It's been down all day.
The message that comes up is that this widget is unavailable
Thanks,
Mark -
Hey Mark,
No idea really. The widget being unavailable on our site is due to us removing it from our gallery until their issue is resolved. The issue on their site is that they've exceeded the bandwidth that their host allows.
It will resolve itself when either the developer pays for more bandwidth or when their billing cycle with their host resets (possibly monthly?)
There are other scrolling text widgets in the gallery that are up now (and arguably more reliably, without bashing the dev)
