Is there a reason why our widget is down? Jay

1 of many places we have it posted is http://qivana.blinkweb.com/

Hey there,

Looks like this is working OK for me. Don't laugh, but have you tried restarting your browser/PC?

Just found an error in another code snippet on your page. I'm verifying now that we didn't cause this error.

OK, verified. It looks like there's a typo in some code snippets on your site. I went ahead and verified that our code doesn't give this typo out.

You can these characters in our code snippet:

if'>

If you remove these, you'll have better luck! :)

thanks Dave - still not working on either of our computers (Vista), and it for some reason is showing as "pending" in our widgetbox - yet this has been working fine up until the last couple of days - we have not modified the widget since it was published.

Dave - just noticed the widget you have posted above is not what we are talking about - there should be a "blidget" on that page - top right where it's blank...........

how did these get here - where are they - we have not touched the blidget - all of a sudden this happens and sitting in pending now.........is there a way for you to call us? I can email contact info

SJC,

Sorry, but we don't offer phone support.

We can't insert code onto your site, so that would mean that someone with access to modify your code would have had to mistype these characters. If it was working and then these characters were added, the only possibility is that someone modified your page(s).

Dave
Please tell us where you are seeing this, although no one has access to our sites to edit, except for the 2 of us, (Jay & Sue) we need to get this fixed.
Thanks

Sure thing. View source on your page and check out Line 36:

Current:
src="if'>http://cdn.w...

Shoud be:
src="http://cdn.w...

Dave - appreciate the assistance and feeling stupid here at this point but where would we edit that on the "blidget" - this blidget is on probably 30 sites............thank you

Hey Jay,

Weird stuff happens with websties, so no need to feel anything other than relief once we resolve this.

This is something outside of the blidget and on your site.

Also, this isn't a blidget. It's a widget called "Fantasy Maker". If you've got another issue with a blidget, just let me know and I can take a look at that. You can post a link directly to your blidget if you like. For example, "http://www.widgetbox.com/widget/_____________"

http://widgetbox.com/widget/qivana-th... this is Jay not Sue who has the ten fingers to type with I only have 2... this is the one that is the issue... and was not messed with from the 16th of last month and now shows not in gallery?? and I am an old man so let Sue know what's up Please & TY j

The blidget looks to be working great. I did see that it wasn't listed yet, so I approved it for gallery listing. What problem are you guys seeing?

Does not seem to work in IE

Hey there,

Found the issue. There were some bad characters in there that we stripped out. It should be working for you now.

Thanks for your patience!
Dave

thank you very much (glad the bad characters have been removed) - lol
Jay & Sue