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I purchased widgetbox pro and it isn't registering
I just purchased widgetbox pro. I have tried signing out and then back in. My purchase is not being recognized and I am still be asked to buy pro as if I hadn't already?
I’m pissed off
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Inappropriate?Hello, please credit my account for my year purchase of widgetbox pro?
account name famousde
Thank you -
Inappropriate?Sorry to hear that you are having a problem. We will sort it out ASAP. What's your username and the name of your blidget?
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Inappropriate?username is famousde. I didn't finish a widget because I I was unaware that the pro service only related to a single widget. I thought it would allow me to create as many as I wanted. anyway, I think the widget is called test - but again, I was just experimenting and didn't think it was one pro=1 widget.
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Inappropriate?The subscription fee is for one blidget not multiple. I will contact you directly to determine what happened during purchase.
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Inappropriate?Okay, where? I "saved the widget for later" and then clicked buy. I used a credit card and received a confirmation for my order.
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Inappropriate?and the blidget is called "test" and is still saved in my widgets.
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Inappropriate?Can you send your receipt conformation to support@widgetbox.com? thank you. I also sent you an email to the email address you have registered on widgetbox.com.
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Inappropriate?Hi, Please do email support with any receipt or info you have. Our support manager will help first thing tomorrow. I have looked through our system and don't think your transaction was processed but we will be able to go through all of the details with you and make sure things are correct.
EMPLOYEE
