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Embarrassing: "This widget may start to display ads..." Help!
I'm paying for pro. We're just bringing up a new website using your widgets. Why does this message come up? I have Include "Get Widget" button when blidget is installed unchecked.
Please contact me right away with a fix.
Please contact me right away with a fix.
I’m Not happy and need a fix right away.
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Inappropriate?Hey Dave,
I'll need a link to your site as well as your Widgetbox username in order to give you more info on this.
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my site is www.esresearch.com my username is davestein
Good news about visitors not seeing that message. -
Inappropriate?Hey Dave,
We found you. The issue you've pointed out is a bug and we're fixing it now.
I also wanted to take a moment to explain (more for other users than you, since you're already Pro) that this message will only ever be displayed to the owner of the widget, not every person that views it.
Just to be clear, however, you as a Pro user should never see this message again. Thanks so much for bringing it to our attention and for your patience.
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Inappropriate?How long do you have to wait to get customer service? Why isn't there a number you can call to speak to someone live?1 Comment Add a comment
This answers the question
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Hi Cole,
This thread was reponded to the day it was posted and resolved. We do not do phone support. You can contact us via email at support(at)widgetbox(dot)com -
Inappropriate?Hi Dave:
http://colesaad.com my widgetbox username is colesaad1 Comment Add a comment
This answers the question
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k, hang tight. i'm taking a look now.
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Inappropriate?Any luck?1 Comment Add a comment
This answers the question
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Yup. We found the issue with your account. Just doing the final bits to make it all work
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