GetSatisfaction is the official Support community of Widgetbox. We also do support via e-mail at support.widgetbox.com or support@widgetbox.com for matters that require more privacy (e.g. billing, account help, etc.)
We strive to answer all support questions (via GS or email) within 1 business day. Our business hours are Monday thru Friday, 9am - 5pm Pacific Time.